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Getting Started

New to Omenet? Learn how to create your account, set up your profile, and make your first connection.

How to create an account Completing your profile Verifying your email

For Care Seekers

Find the right caregiver, send an inquiry, confirm a booking, and pay securely — all in one place.

How to search for caregivers Sending an inquiry Confirming a booking

For Caregivers

Set up your caregiver profile, get verified, pass your background check, and start receiving inquiries.

Setting up your profile Background check process Getting the Pro badge

Bookings & Scheduling

Manage your bookings, reschedule sessions, understand booking statuses, and handle cancellations.

Understanding booking statuses Cancelling a booking Rescheduling a session

Payments & Billing

Learn about Stripe payments, caregiver payouts, the $39 BGC rebate after 5 bookings, and the Pro subscription.

How payments work The $39 BGC rebate explained Caregiver payout schedule

Safety & Trust

Understand how Omenet keeps families and caregivers safe — verification, reporting, and community standards.

How verification works Reporting a user Community standards

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